Fire doors play a vital role in keeping people safe in their homes. They are specially designed to slow the spread of fire and smoke, helping to protect escape routes and giving people more time to get to safety.

Fire doors only work properly if they are in good condition and used correctly. That’s why we regularly check and maintain them, and why our customers’ support is so important too.

Why Fire Doors are Important

Fire doors are a key part of a building’s fire safety measures. When closed, they help to:

• Slow the spread of fire and smoke
• Protect shared areas such as corridors and stairwells
• Keep escape routes clear for longer in an emergency

Even small issues such as damage, missing seals, or doors being wedged open can stop a fire door from working as intended.

What we do to keep fire doors safe

We have a legal duty to make sure fire doors in our buildings are safe and well maintained. To do this, we:

• Carry out regular visual checks of fire doors in communal areas
• Arrange periodic checks of flat entrance doors, where required
• Repair or replace fire doors if they are damaged or not working properly
• Keep records of inspections and any actions taken
• Provide residents with information about fire door safety

Our checks focus on making sure doors:

• Close fully and are not damaged
• Are not altered or tampered with
• Have working self‑closing devices where fitted

We don’t replace fire doors unnecessarily. Existing doors remain suitable as long as they are in good condition and do their job properly.

Fire doors inside your home

In some buildings, the front door to your home is also a fire door. This door helps protect shared areas if there is a fire inside your flat.

If your front door is a fire door:

• It must not be altered or replaced without our permission
• Any damage should be reported straight away
• You should not remove self‑closing devices or seals

If you’re unsure whether your door is a fire door, please contact us.

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