Information for our existing customers
Delivering a unique customer service
A natural evolution, Legal & General has been involved in housing for over 20 years. We work with local authorities, housing associations and developers across the country to deliver affordable new homes.
But for us, it is about far more than just houses, it is about providing sustainable new communities and making a real difference to the quality of affordable homes available in the UK.
We aim to bring you the best possible experience in every aspect of your new home. That’s in location, design, furnishing, environment and, above all, value.
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POLICIES
Everyone representing Legal & General Affordable Homes is committed to providing first-class customer service and we will always try to do our best, but we recognise that we don’t get things right every time. It is our intention to minimise any inconvenience and resolve outstanding issues that you have at the earliest opportunity.
If you are dissatisfied with any services provided by Legal & General Affordable Homes or any of our partners we would like to hear your feedback and resolve the matter quickly to restore your trust in us and to help us improve our work.
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