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Our Management Providers

Creating a nationwide network of outstanding management providers. This nationwide panel brings local expertise and the established infrastructure needed to support the delivery of exceptional services to our customers.

Our providers

Legal & General Affordable Homes have partnered with 11 Management Providers who
manage our homes on our behalf, ensuring all customers receive our expected level
of service.

They are all established housing providers in their own right, so have many
years’ experiences in delivering for customers.

Our providers

Customer Satisfaction Performance

Customer feedback is extremely important to us. We aim to provide the best in class customer experience by delivering easy-to-access, simple-to-use services for our customers.

These documents are published at the end of each quarter to monitor the delivery of our key services.

Q1 – 2023

Customer Satisfaction Performance

Customer Satisfaction Performance

Q1 – 2023

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Q2 – 2023

Customer Satisfaction Performance

Customer Satisfaction Performance

Q2 – 2023

Download

Q3 – 2023

Customer Satisfaction Performance

Customer Satisfaction Performance

Q3 – 2023

Download