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My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

Interior photo of the lounge area taken in the 2 Bed Showflat, Plot A1.04 at Cavalier Court

Water Safety

Keeping water systems healthy in your home.

Water safety in your home is essential for your health and wellbeing. We take our responsibilities as your landlord seriously and work to make sure the water systems we manage are safe and well maintained. This includes managing the risk of harmful bacteria, such as legionella, and carrying out regular checks where required. You also have an important role to play by using water outlets regularly and letting us know if you notice anything unusual. This page explains what we do to keep your water safe and how you can help.

Luxury 2 bed apartment bathroom in Hampton Tower, South Quay Plaza

What do we do?

Risk assessments for communal systems.

Ensure water temperatures stay within safe ranges.

1, 2 & 3 Bedroom apartment bathroom shower head at Trent Park, Enfield

What can you do to help?

Run taps after time away from home.

Report changes in water temperature or quality.

Keep showerheads clean.

Useful Links:

Health & Safety Executive – Landlord’s Responsibilities

Legionella and landlords’ responsibilities – HSE

Government Advice – Drinking Water

Check the quality of your drinking water – GOV.UK

Need to report a water issue ? You can log it using My Brolly. If you don’t yet have access to My Brolly, you can contact your Management Provider.

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