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My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

Upcoming events cover photo

Upcoming events

Events, training and opportunities to shape and improve services.

DateActivityHow to get involvedAnything else to note?
April – June 2026Mystery shopping programmeFrom your own home, giving your feedback through an online portal.We’re kicking off our new mystery shopping programme by testing out the different services related to My Brolly, including raising a repair, submitting an enquiry and updating a direct debit.
June – July 2026Building Safety Resident Engagement StrategyFrom your own home, in your own time.We’ve updated our building safety resident engagement strategy, and would like feedback from customers before it’s launched.
June 2026Policy reviewsFrom your own home, in your own time. Helping us to review the following policies:
1. Repairs & Maintenance
2. Allocations
3. Unacceptable Behaviour
4. Shared Ownership New Lease Terms
October 2026PEEPs (Personal Emergency Evacuation Plans)Focus groupReviewing our policy and approach.

Interested in any of the opportunities above?

Email customerexperience@landgah.com or fill out our form below.






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