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My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

Upcoming events cover photo

Upcoming events

Events, training and opportunities to shape and improve services.

DateActivityHow to get involvedAnything else to note?
April – May 2026Mystery shopping programmeFrom your own home, giving your feedback through an online portal.We’re kicking off our new mystery shopping programme by testing out the different services related to My Brolly.
May 2026Our Home SpecificationsFrom home, in your own time.We’re asking customers to provide feedback on the fixtures, fittings and features of your home, to help us understand what’s working well and what may need improving.
May – June 2026Our Approach to assessing affordabilityFrom your own home, reviewing a policy or joining an online discussion group. We’re reviewing the way we assess affordability, to make sure customers can manage rent and associated costs.
May – June 2026Building Safety Resident Engagement StrategyFrom your own home, in your own time. We’ve updated our building safety resident engagement strategy, and would like feedback from customers before it’s launched.

Interested in any of the opportunities above?

Email customerexperience@landgah.com or fill out our form below.






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