Get Involved
Putting our customers at the heart of decision making.
Here at L&G, your voice matters. We’re growing our resident engagement programme to ensure customers are at the heart of our decision making. Joining our customer panel will mean you are happy to be contacted to give your thoughts, ideas, feedback and opinions on aspects of our products and services.
Ways to get involved include reviewing our communications and policies, taking part in user-testing or one-off focus groups, providing feedback through short surveys, or having more of a say in how services are delivered in your local community. You can get involved as much or as little as you like, mostly from the comfort of your own home.
What are the benefits?
- Gain further insights into L&G
- Meet new people and be part of a wider community
- Gain new skills and build experiences for your CV
- Be rewarded for your time and commitment, including access to training and support and thank you vouchers
If you’re interested in joining our customer panel, please fill in the form below. If you choose to get involved, we’ll add you to our mailing list for a monthly update which tells you about upcoming opportunities and the actions we’ve been taking in response to customer feedback.
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Residents’ Associations customer guide