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Portal

My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

We’re experiencing some disruption to our services
Due to a wider Microsoft global outage, some of our systems are currently affected. This may mean our services and response times are slower than usual. However, all our housing management services, including Brolly, continue to operate as normal. Our teams are aware of the issue and are working to minimise the impact. We apologise for any inconvenience and thank you for your patience.

Welcome

Explore helpful resources, guides, and tools tailored to support our current customers.

Whether you’re looking to manage your home, browse quick FAQs, or get help from your management provider, everything you need is right here.

Help us get you to the right place

Are you a rental customer or a shared owner?

Let us guide you to the most relevant information and support based on your situation. Select the option that best describes you to get started.

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Are you a rental customer?

If you’re living in one of our affordable rent properties and have a tenancy agreement with us, this information is for you.

Rental Customers
Graphic for Shared Ownership page with Key

Are you a Shared Ownership customer?

If you’re living in one of our Shared Ownership homes and have a lease agreement with us, this information is relevant to you.

Shared Owners