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Portal

My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

Strategy Committee

Shaun Holdcroft Headshot

Shaun Holdcroft

Head of Affordable Homes

Shaun Holdcroft has worked in the affordable housing sector for almost 20 years. He joined L&G’s Affordable Housing Division from settle. As Executive Director, he was in charge of all services to customers and property, looking after 200 staff and c.£50m of revenue.

Prior to this, he was Director of Resident Services London and Commercial Portfolios at Hyde Housing Group and Head of Housing at Southwark Council. Alongside a track record of establishing strong performing teams, he has eight years’ experience working at boardroom level.
 
In addition, Shaun holds the following responsibilities on behalf of Legal & General Affordable Homes’ Registered Providers:

Health & Safety Lead
Regulator of Social Housing’s Consumer Standards Lead
Member responsible for Complaints, as required under the Housing Ombudsman’s Complaint Handling Code

Peter Cross

Peter Cross

Chief Operations Officer

Peter has 24 years of experience within the finance and real estate sectors and has held senior roles in M&A, portfolio integration and optimisation, operating platform build out and business strategy implementation.

He has significant experience across the residential, student and industrial real estate sectors and has worked with Blackstone, CPPIB and GIC in previous roles.

Catherine Raynsford

Catherine Raynsford

MD Stock Acquisitions

Catherine brings a wealth of knowledge and over 20 years of sector experience. She was most recently a Director at The Hyde Group, where she led the establishment of their investment function and spearheaded their delivery of affordable housing in partnerships with institutional capital.

Her prior experience also includes a senior client-facing role at JLL and development positions at housing associations.

Clive Rolt - Interim Finance Director

Clive Rolt

Interim Finance Director

Clive is a Chartered Accountant and has a wealth of finance and property experience. He was instrumental in the establishment of the L&G Affordable Homes Business and was the initial Finance Director. He has since rejoined the business after roles as the CFO of a number of other Legal & General subsidiaries or investee companies including L&G Modular Homes, Inspired Villages Group, and Kensa Heat Pumps.
 
Prior to Legal & General, Clive was a Managing Director at UBS managing global Finance teams and as well as a pension fund trustee, where he chaired the audit and risk committee.