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Portal

My Brolly

We have started to roll out our customer portal called My Brolly.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers within 2024.

Bedroom photograpgh of Trent Park in Enfield, North London. Legal And General Affordable Homes, providing Shared Ownership homes across England.

Reports & documents

Annual accounts

Our annual accounts provide a summary of the organisation’s activity each year. It also includes our financial statements.

View our accounts

Customer reports

Our annual customer reports detail what we have delivered for our customers. It also explains how your feedback is used to shape what we do.

View our customer reports

Customer charters

Our Customer charters sets out in straightforward terms the high level of service you can expect from us.

View our customer charters

Publishing our spend

Our quarterly reports provide details of all expenditure over £500 on grant funded affordable housing schemes.

View our quarterly reports

Housing Ombudsman

As a member of the Housing Ombudsman Service, we complete an annual self-assessment against their Complaint Handling Code.

View self-assessment