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Customer reports

Our Customer Reports

Our annual customer reports detail what we have delivered for our customers.

It also explains how your feedback is used to shape what we do.

View 2022 Annual Customer Report

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View 2021 Annual Customer Report

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View 2023 Annual Customer Report

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View 2020 Annual Customer Report

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Our customers are at the heart of everything we do

For some, a home could be as simple as meeting our basic needs of security, warmth and shelter. And for others, it will provide a stepping stone on which to build their lives for a better future.