Customer reports
Our Customer Reports
Our annual customer reports detail what we have delivered for our customers.
It also explains how your feedback is used to shape what we do.
- 2023
- 2022
- 2021
View 2020 Annual Customer Report
Our customers are at the heart of everything we do
For some, a home could be as simple as meeting our basic needs of security, warmth and shelter. And for others, it will provide a stepping stone on which to build their lives for a better future.