Institute of Customer Service – Legal & General Affordable Homes Customer Survey
17 November 2023
During November, December and January, we will be inviting our customers to take part in a feedback survey. This survey will be carried out by a company called The Leadership Factor.
The Leadership Factor is an independent company used by the Institute of Customer Service to collate customer feedback. As a valued customer, your views are important to us, so any time you can spare to assist in this short, 10 minute survey and provide feedback will be greatly appreciated and will help inform our plans to further improve our service to you. You may be invited to take part in an online survey, or The Leadership Factor may telephone you.
If you have any questions or would like us to not contact you, please do let us know us at firstname.lastname@example.org.
This survey is carried out by TLF Research, a member of the Market Research Society.