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Client Confidentiality

The User acknowledges that he or she has access via our Adviser Centre to personal information about Legal & General’s clients.  It is a fundamental precondition of the use of our Adviser Centre that the User only asks for information on clients for whom they are the current servicing agent and that the User complies with the requirements of the Data Protection Act 1998 (and any re-enactment) at all times.

The User must be aware that we will be conducting internal checks on request made to make sure that these Terms and Conditions are being adhered to.

The User must also take every step to avoid the unauthorised disclosure of information received via our Adviser Centre to any third-party.  In particular, the utmost care must be taken to keep any responses received via our Adviser Centre confidential and secure.  Should the User have knowledge (or suspicion) of circumstances which amount to an unauthorised disclosure or failure to keep information confidential, the User must let us know immediately.

Breach of any of these requirements will result in the immediate withdrawal of access to our Adviser Centre and may lead to notification to our Compliance department and the termination of the User’s Agency Agreement(s) with Legal & General.