Back Close modal
Close popup
Portal

My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

Upcoming events cover photo

Upcoming events

Events, training and opportunities to shape and improve services.

DateActivityHow to get involvedAnything else to note?
End of September 2025Home User GuidesFrom home, in your own timeAfter making improvements to our home user guides, we’re keen for customers’ opinions before making further enhancements.
October 2025Service Charges policy reviewFrom home, in your own time. Reviewing our two service charges policies (rental customers and shared owners) and filling in a short form giving your feedback.
October 2025User testing: our websiteFrom home, in your own time followed by one discussion group. We’ve made some important changes to our website and want to ensure it’s as user-friendly as possible and that customers can access the information and services they need to.
October 2025Our customer chartersFrom home, in your own time or an online discussion group.Reviewing our customer charters, ensuring we’re focusing on the right things to deliver an excellent service to customers.
November 2025Mystery shopping trainingTraining session online We’re setting up a customer-led mystery shopping programme and want to provide training and support to those interested.

Interested in any of the opportunities above? Email customerexperience@landgah.com or fill out our form below.






    Communication preferences*

    EmailTelephone

    We want you to feel comfortable about the ways we will use your data. All the details you will need can be found here: Privacy Policy. You can update your preferences at any time, or contact us directly to request your details be removed.
    I accept L&G will use my personal data in accordance with the following privacy policy