Back Close modal
Close popup
Portal

My Brolly

We have started to roll out our customer portal called My Brolly and you can access it using the button above.

 

This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.

 

You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.

 

We hope to provide access to most customers soon.

Upcoming events cover photo

Upcoming events

Events, training and opportunities to shape and improve services.

DateActivityHow to get involvedAnything else to note?
January 2026Mystery shopping trainingTraining session onlineWe’re setting up a customer-led mystery shopping programme and want to provide training and support to those interested.
January 2026Our Customer ChartersFrom home, in your own time or an online discussion group.Reviewing our customer charters, ensuring we’re focusing on the right things to deliver an excellent service to customers.
February 2026Home User GuidesFrom home, in your own timeReviewing our new home user guide templates, which customers receive upon moving into their new home.
March 2026Customer Voice Panel meetingOnline evening meetingWe’re looking for new members to join our customer voice panel. Just get in touch to hear more about how to join.

Interested in any of the opportunities above? Email customerexperience@landgah.com or fill out our form below.






    Communication preferences*

    EmailTelephone

    We want you to feel comfortable about the ways we will use your data. All the details you will need can be found here: Privacy Policy. You can update your preferences at any time, or contact us directly to request your details be removed.
    I accept L&G will use my personal data in accordance with the following privacy policy