We have started to roll out our customer portal called My Brolly.
This allows you to report repairs, manage your payments, and raise a general query on top of other useful features.
You will be sent an email with your login details when we are ready to sign you up. Until you have this, unfortunately you won’t have access to My Brolly.
We hope to provide access to most customers within 2024.
Eligibility: – The competition is open to all residents aged 18 and over. – Participants must have a legal right to use the balcony or garden space they are entering into the competition.
Entry Submission: – Entries must be submitted by 11:59 PM on 22nd September. – Participants must submit a minimum of three and a maximum of ten photographs showcasing their garden or balcony. – Each photograph must be accompanied by a brief description (up to 150 words) detailing the gardening project and any relevant features.
There is a limit of one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
The Organiser reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition.
The prize is not negotiable or transferable or refundable and subject to availability. Where the prize becomes unavailable for any reason, the Organiser reserves the right to substitute that prize for a prize of equal or higher value without giving notice.
The prize may not be claimed by a third party on the Participant’s part.
The Organiser will make all reasonable efforts to contact the winner by email address supplied. If the winner cannot be contacted or is not available or has not claimed their prize within 5 working days of the announcement date, the Organiser reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the closing deadline.
Under the Limitation of Liability Section, could this be amended to refer instead to:-
The Organiser does not accept any responsibility if you are not able to take up the prize.
To the extent permitted by applicable law, the Organiser’s liability under or in connection with the competition of these terms and conditions shall be limited to the cost price of the prize in question.
Insofar as is permitted by law, the Organiser, its agents or distributors will not in any circumstances be responsible or liable under or in connection with these terms and conditions, the competition or any prize for any indirect, special or consequential cost, expense, loss, damage, personal injury or death suffered by a participant and occurring as a result of taking up the prize even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the Organiser and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise, except where it is caused by the negligence of the Organiser, its agents or distributors or that of their employees. Your statutory rights are not affected.
The Organiser will not be responsible for (and will have no liability in connection with) the following occurrences, to the extent that they occur for reasons beyond the Organiser’s reasonable control:
a) any postponement or cancellation of the Competition; and
b) any changes to prizes or the way in which they can be used;
c) problems with the dispatch of prizes (such as prizes failing to reach the intended recipient); and/or
d) any act or default of any third party supplier.
Guidelines and Restrictions: – Participants must adhere to any rules and regulations specified in their property contract regarding the use of their balcony or garden. This includes but is not limited to, restrictions on plant types, structures, and modifications. – Failure to comply with contractual obligations may result in disqualification from the competition.
Judging Criteria: – Creativity and originality. – Design and aesthetic appeal. – Use of space and selection of plants. – Overall impact and transformation.
Winner Selection: – The winner will be selected by a panel of judges appointed by the competition organizers. – The decision of the judges is final and binding. – The winner will be announced on 22nd September and notified via email.
Prize: – The winner will receive a £100 National Garden Gift Voucher. – The prize is non-transferable and cannot be exchanged for cash or other alternatives.
Submission Guidelines: – All entries must be the original work of the participant. – Participants grant the competition organisers the right to use photographs and descriptions for promotional purposes (used on our website, social media channels and in marketing).
Privacy: – Personal information provided by participants will be used solely for the purpose of administering the competition and will not be shared with third parties without consent.
personal information being held in accordance with L&G’s privacy policy
Liability: – The competition organizers are not responsible for any loss, damage, or injury sustained by participants as a result of entering the competition or using the prize.
General: – The competition organizers reserve the right to amend these terms and conditions at any time. – By entering the competition, participants agree to be bound by these terms and conditions.
The Organiser reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
If there is any reason to believe that there has been a breach of these terms and conditions, the Organiser may, at its sole discretion, reserve the right to exclude you from participating in the competition.
The Organiser will contact the winner personally as soon as practicable after the competition closing date, using the email address provided with the competition entry. The Organiser will not amend any contact information once the competition entry form has been submitted
