Why data is your ally for efficient management of housing stock
20 November 2023
We know how important it is to maintain our properties so that residents feel at home in the assets that we develop and manage.
Karen Heaney, director of Investment and Compliance at Legal & General Affordable Homes, spoke with Inside Housing about how we as a business are using technology to drive forwards a better customer experience.
Our new bespoke system – designed in partnership with Salesforce – offers access to everything on one platform.
From predicting when a boiler may need replacing and how much it will cost, to creating a servicing schedule to send maintenance suppliers, the system allows us to manage our homes more efficiently and make our residents’ experiences smoother.
To find out more about the benefits of our new platform, as well as Karen’s advice to the wider sector with regards to the adoption of technology and assessment management, read the article in full here.